Sunday, September 30, 2007
Friday. Sox. Celebration.
Friday, September 28, 2007
Best night on television
Love this clip from the end of last week's episode- detailing what each character did on their summer vacation!
http://www.youtube.com/watch?v=rBJwaF4EClM
Ryan, "I think I dated a black girl" Too. Funny.
Stanley, "Still here"
Grey's didn't grab me quite as much as it usually does. Good episode, started trying to tie up some loose ends from last season.
***************
Cabinet shopping went really well! We picked out the style, and should have some drawings emailed to us today! More to come!
Thursday, September 27, 2007
Cabinet Shopping
This was just after we took out the L-shaped wall between the kitchen and the dining/livingrooms.... obviously, look at the sheetrock everywhere!
Wednesday, September 26, 2007
Motivational Speaking
The speaker- Liz Jazwiec- was this really hilarious ED Nurse originally form a hospital called Holy Cross on the South Side of Chicago. Her stories were laugh out loud funny.
http://www.lizjazz.com/home.php
Some great take home messages:
Stop making excuses
- As hospitals we always like to think we're busier or have more acute patients or have less money to work with. Its not true. If someone else has done something that works--- stop looking for reasons why "that won't work here"
Decide that Customer Service IS a priority and staff will respond
- If a nurse dropped a needle on the ground, picked it up and dusted it off, then stuck it into a patient... a manager wouldn't walk by and see and say 'that's ok' or 'i understand that you've had a bad day... i know you'll do it right next time.' NO way. That's a quality/safety issues. Can't let that slide. But if another staff member is ride or abrupt on the phone, you'd be more understanding that they had a bad. The "do whatever you have to to get through the day" mentality doesn't get us anywhere.
Staff don't have to be fully satisfied themselves in order to make the patient's stay more satisfying
- Liz told stories about how even after improving patient satisfaction from 5%-95% their rates in the ED were still terrible (8%!!). Her mentality was "I'm here to save their asses, not kiss them!" but then her job was on the line, and she told staff they needed to make it happen or she was getting sacked. The staff loved her and agreed to be nicer to patients- but were so fake about it. Still- they did it. They asked if there was anything else they could do for the patient etc... and it worked! And then ultimately the staff were more happy too.
Perception counts more than reality
- What the patient thinks about the experience is what they're taking with them. In Liz's example their ED patients felt like they did not have privacy. She thought this was ludicrous since they had stretchers everywhere. Not enough room=not enough privacy. But someone suggested as they close the patients behind their curtains to tell them explicitly they're doing it for the patient's privacy. That was all it took. Reminding patients why you're doing things and leaving a good image in their minds--- means more than the fact that the hospital meets the standards in terms of privacy.
Ninety minutes well spent. You sign up for these things and sometimes its total rubbish. This was definitely an invigorating session that had everyone smiling and talking as they left. I'm so glad I went!
Tuesday, September 25, 2007
Good News- Good Friends- Gorgeous Baby ;)
-------
CELEBRATE OUR NEW CREATION DESTINATION DESIGN TEAM
Celebrate with The Crop Shop as we announce our first Creation Destination Design Team. We had so many wonderfully creative submissions, we wish we could have chosen everyone; but for now our Design Team Board has chosen the following designers: See Below.............
Thank you to all who submitted; we appreciate your time, talent and effort. Great work, everyone!
CREATION DESTINATION DESIGN TEAM DESIGNERS
ROBIN SERINO
JENNIFER LASSONDE
CORRINE GILMORE
MICHELLE MAGEE
LYN FINN
LINDA ABADIE
CONGRATULATIONS TO ALL OF YOU! THE FIRST DT PRODUCT PACKAGES WILL GO OUT NEXT WEEK. ANY QUESTIONS, PLEASE EMAIL OR CALL US.
I am so excited! I can't wait to get more details. I know they wanted some people to teach classes and others to design product for in-store displays. But no matter what they'd like me to do, I'm psyched (and the 20% off discount isn't too shabby either).
Monday, September 24, 2007
Two of my favorite summer stories
Later that afternoon in Plymouth, after walking the jetty, we stopped at Peaceful Meadows for ice cream. While we're eating, Emelyn starts eyeing the toy boat near our table and asking if she can go for a ride. We didn't give her a direct answer right away and she just kept talking when she comes out with: "but you have to put in money or it won't work. You have to put in $14!" We all died laughing. No idea where she got that figure from but she was darn sure that's how much it cost. Mom asks Emelyn if she thinks there's enough money in her wallet to pay for it- Emelyn said "oh yes. There is" so Auntie Diane took out 2 quarters (aka $15) and paid for Emelyn's boat ride.
This kid is just priceless!
A Good Night's Sleep Makes a World of Difference
In other news, we have an appointment to meet with John Brassington at CCL on Thursday at 4:00 to pick out cabinets. I can't wait for that. We'd already gone and picked out what we think we'd like, but not down to specific measurements and what cabinets we can fit, what wood etc. I think CCL actually comes out to the house to measure and all of that good stuff too, but Thursday is the consultation.
And this is probably the strangest tid bit I have to report- I am kicking some butt in my Fantasy Football League (as if just playing Fantasy Football isn't strange enough for me, right?!). Here the gist: Christine asked me if I wanted to join her brother's team since they needed an extra person. No money at stake, so basically nothing to lose. I figured why not. I didn't adjust settings too much before the draft because, let's face it, I know pretty much nothing about football. I did tweak a few preferences for Patriots players I knew to be consistently good and let it ride. Well, I've won my first two games!!! Is it luck? Probably, because again I have no clue what I'm doing!! But it did make watching the games more enjoyable yesterday (well, let's clarify that-- it made being in a house with football on more enjoyable- I pretty much watched the baby, but Dan and Matt called out to me when "my players" were doing well!! that's ok with me!)
The week ahead:
- Might be going to Gram's for dinner on Tuesday night to hear more about Mom and Dad's Disney Anniversary Vacation and see some pictures.
- Gram has a 40% Michael's coupon for me-- so I'm hoping to get a tote to bring to the LM Crop in November
- Cabinet shopping on Thursday
- Babysitting Will on Friday :)
Sunday, September 23, 2007
Weekend Recap
Friday night the whole gang went to Jamie's in Marshfield to see Mike Jolls' new band- Road Soda. They were great! I was so impressed. They have the old singer from Dick N Jane, Kristi. And Shayna from DnJ came in and sang a few songs with them. SO much fun!
http://profile.myspace.com/index.cfm?fuseaction=user.viewprofile&friendid=208480956
Saturday morning I had a massage with Sheri at 11:30. Boy was I overdue!!! My back is still an absolute mess, but it felt wonderful for an hour :) And I already made my appointment for October. It can't come too soon.
After that I came home with grand plans to scrapbook the afternoon away. I got 2 LOs done, but then was just feeling extremely blah and almost sick to my stomach. Strange. Took that as a sign to just chill out. Then we headed to Matt and Krissy's for dinner. Matt and Jenn O'Brien (and their boys) pulled in at the same time as us (they had called on their way back from the beach to see if there were any plans). We had a great night... chatting and catching up. Playing with Will.
Got this cutie picture of Will in his Lazy Frog onesie from Uncle Danny.
The cutest tadpole in town:
Sunday morning-- did 4 loads of laundry. Puttered in the scraproom. No motivation. Headed to Matt and Krissy's at 2:30ish. Watched the Pats crush the Bills. Played with Will who was laughing up a storm. Looked at plans for Krissy's dream house. Ate some yummy blackened chicken, green beans and rice a la Krissy. And just enjoyed the day.
Now we're home. Dan fell asleep before 8p! Wiped. Think that's the only word for it. I'm not far behind him. Still got some catching up to do I guess. On that note. Nighty night!
Thursday, September 20, 2007
Some good news-- finally!
In the meantime, Dan's starting to build the shower and has ordered the tiles (aka pebbles) for the shower floor, and we're going to look at cabinets and have someone out to measure so we can order those soon today.
This is so huge!
Now if I could only get my car in too, I'd be all set ;)
Sunday, September 16, 2007
Does it get any cuter than this?
Look at that little smirk!!! This picture was taken the Tuesday after Labor Day. I had the day off and went over to visit in the afternoon. Will had been up all night-- and of course so had Krissy. He was in a great mood when I first got there and we snapped these pictures--- then Kris went up to take a well deserved nap :)
Friday, September 14, 2007
Sox Mosaic!
I'm baaack
I feel like there's been so much exciting stuff going on and now that I'm taking more (and better) pictures, I love emailing them and including cute little stories- but I'm slowly coming around to the idea that it makes more sense to do that here where it is preserved by the Internet gods ;)
So here's a smattering of pictures from the Red Sox Game I went to with Mom, Dad and Jeff on Labor Day. I tell you, something about Fenway just makes it the coolest place ever. The crisp, bold, patriotic colors, the various scents of food and drink and just the joy that fills that place. I love it! It never gets old.
Thursday, September 13, 2007
9-11-07 What a Difference a Year Makes!
Bear with me as I get sentimental for a minute! This time last year I was sitting in the Emergency Department with my 24 year old brother, Jeff, watching coverage of the 5th Anniversary of 9/11 and waiting on the news that he had a brain tumor. We thought he had migraines or a virus-- how very wrong we were. What an awful, awful morning. I've never been more scared in my whole life. It didn't seem real- and yet, the next day we were shaving his head